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Allstars Casino Terms & Conditions

These Terms & Conditions explain the rules for accessing and using the Allstars Casino website and related services. Please read them carefully before creating an account, making a transaction or participating in any game. By using the website, you acknowledge that you have understood and accepted these terms, together with any additional rules shown for particular products, promotions or services.

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1. General terms and acceptance

These Terms & Conditions apply to your use of the Allstars Casino website, account facilities, games, promotions and any other services made available through the website. They form a legal agreement between you and the operator of the relevant service. If you do not agree with any part of these terms, you must not access the website or use its services.

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By opening an account, entering the website, depositing funds, placing a wager or otherwise using a service, you confirm that you have read and accepted these terms. Other pages, notices and rules may also apply. For example, a promotion may have separate promotional terms, and a particular game may have its own instructions or rules. If a specific rule conflicts with these general terms, the specific rule will apply to the relevant service or promotion.

Allstars Casino may update these terms from time to time to reflect changes to the website, services, applicable requirements or business practices. The current version will be made available on the website. You should review the terms regularly. Continuing to use the website after an update means that you accept the revised terms. If you do not accept a change, you must stop using the affected services.

The website is intended for people who are legally permitted to participate in online gambling in the place where they are located. You are responsible for checking the rules that apply to you before using the service. Access may not be available in every location, and Allstars Casino may restrict or refuse access where required by law, regulation, technical limitations or internal controls.

2. Eligibility and your account

You must be an adult and meet the minimum legal age and other eligibility requirements that apply in your jurisdiction. You must not use the website if online gambling is unlawful for you, if you are restricted from gambling, or if you are acting for another person. All information supplied during registration or verification must be accurate, complete and kept up to date.

Account security

You are responsible for keeping your login details, passwords, verification codes and devices secure. Do not share your account credentials with another person or allow anyone else to use your account. You should notify Allstars Casino promptly if you believe that your account has been accessed without permission, your details have been lost, or any activity appears unusual.

  • Only one personal account may be used unless Allstars Casino expressly allows otherwise.
  • You must not create an account using false, misleading or stolen information.
  • You must not open an account on behalf of another person or allow another person to gamble through your account.
  • You must not transfer, sell, assign or otherwise provide your account to another person.
  • You are responsible for activity carried out through your account where you have failed to keep your security details confidential.
  • You must provide documents or information reasonably required for identity, age, payment, location or compliance checks.

Allstars Casino may suspend, restrict or close an account where information cannot be verified, where these terms may have been breached, where activity appears suspicious, or where action is needed to meet legal, regulatory, security or responsible gambling obligations. Where appropriate, you may be asked to provide further information before access or transactions can continue.

You may ask for your account to be closed at any time. Account closure does not remove obligations that arose before closure, including obligations relating to outstanding transactions, investigations, disputed activity or compliance checks. Any remaining balance will be handled in accordance with applicable requirements and the relevant account procedures.

3. Deposits, wagers and withdrawals

You may only use payment methods that are available through the website and that you are authorised to use. Payments must be made in your own name unless an alternative arrangement has been expressly approved. Allstars Casino may decline, reverse or delay a transaction where it cannot be processed, where information is incomplete, or where additional checks are required.

You should only deposit money that you can afford to lose. Gambling is not a way to earn income, repay debts or solve financial problems. Before making a deposit, consider your budget and any account tools available to help you manage your play. You are responsible for checking the amount entered before confirming a transaction.

A wager is treated as accepted only when it has been recorded by the relevant system. If a technical error, communication failure, system fault or other issue affects a transaction or game result, Allstars Casino may investigate the matter and take reasonable corrective action. This may include cancelling an affected wager or correcting an obvious error, subject to applicable law and the relevant game rules.

Game outcomes are determined by the applicable game system and rules. You accept the result displayed or recorded by the system, except where there is a clear error or a result must be reviewed for security, technical or compliance reasons. Information shown on the website is provided for general use and may not always be available without interruption.

Withdrawal requests may be subject to account verification, payment checks, anti-fraud procedures and other legal requirements. A withdrawal may need to be returned through an approved method connected with the original deposit or another method accepted by the operator. Processing arrangements can depend on the payment provider, the information supplied and the completion of required checks. Any applicable fees, restrictions or transaction conditions will be shown through the relevant service or process.

You are responsible for any taxes, duties or reporting obligations that may apply to your gambling activity or winnings. If a payment is made in error, or if funds are credited to your account incorrectly, you must notify Allstars Casino and must not knowingly use those funds.

4. Promotions, responsible gambling and acceptable use

Promotions

Promotions, bonuses, rewards and competitions may be offered from time to time. Each offer is subject to its own promotional terms, including eligibility, participation, expiry, wagering, withdrawal or other conditions. You should read those terms before accepting an offer. If a promotion is inconsistent with these general terms, the promotional terms will apply to that offer.

Allstars Casino may withdraw, change, refuse or cancel a promotion where permitted, including where an offer has been displayed incorrectly, where a technical issue occurs, or where activity appears to misuse the promotion. A person must not claim an offer by using multiple accounts, misleading information, coordinated activity or any other method intended to avoid the stated conditions.

Responsible gambling

Gambling should remain an enjoyable leisure activity, not a source of financial support. Set a budget before you play, keep track of the time and money you spend, and avoid chasing losses. Do not gamble when you are distressed, under the influence of alcohol or drugs, or feeling pressured to recover money.

  • Use available deposit, spending, loss or session controls where suitable for you.
  • Take breaks and stop playing when gambling is no longer enjoyable.
  • Never borrow money or use essential household funds to gamble.
  • Consider self-exclusion or account closure if you are finding it difficult to control your play.
  • Seek independent support if gambling is affecting your finances, relationships, work, health or wellbeing.

Acceptable use

You must use the website lawfully and fairly. You must not interfere with the operation or security of the website, introduce harmful code, use automated tools without permission, exploit a fault, manipulate a game, conduct fraud, launder funds, or attempt to gain an unfair advantage. You must not use the website to harass others, distribute unlawful material, infringe intellectual property rights or misrepresent your identity.

If Allstars Casino reasonably believes that prohibited activity has occurred, it may suspend access, cancel affected activity, withhold an unlawful or incorrectly obtained benefit, investigate the matter and report it to relevant authorities where required. These actions may be taken while an investigation is in progress.

5. Website access, privacy and liability

The website and its services may be changed, suspended or unavailable from time to time because of maintenance, updates, technical problems, third-party services or circumstances outside reasonable control. Allstars Casino does not guarantee that the website will always be available, error-free, secure or suitable for every device or purpose. You should keep your own device, software and internet connection secure and up to date.

Website content is provided for general information and may be amended without notice. Game displays, balances, account information and other records may be subject to verification. To the extent permitted by law, you use the website at your own risk and are responsible for decisions made using information displayed through the service.

Personal information is handled in accordance with the applicable Privacy Policy. That policy explains the types of information that may be collected, how information may be used, when it may be shared and the choices available to you. You should read the Privacy Policy before registering or using the website.

Nothing in these terms excludes, restricts or modifies a right, guarantee, condition or remedy that cannot lawfully be excluded, restricted or modified under applicable Australian consumer law or other mandatory requirements. Subject to those protections, Allstars Casino is not responsible for loss caused by your breach of these terms, misuse of the website, unauthorised access resulting from your failure to secure your account, or events outside reasonable control.

If any part of these terms is found to be invalid or unenforceable, that part will be read down or removed to the extent necessary, and the remaining terms will continue to apply. A failure to enforce a provision on one occasion does not waive the right to enforce it later. These terms, together with any applicable service rules and policies, represent the agreement governing your use of the website.

If you have a question about these terms or an issue with your account, use the support or contact options made available on the Allstars Casino website. Please provide enough information for the matter to be identified, but do not send passwords or other sensitive security details through an unsecured channel.